Last updated: 24/12/2023
This privacy notice for FUNNEL WEB DIGITAL SOLUTIONS (‘Business’, ‘we’, ‘us’, or ‘our’), details the personal information we collect, store, use, and share when you use our services (‘Services’), such as when you:
- Visit our website at funnelweb.dev, or any related service that links to this privacy notice.
- Interact with our Business through other related means, including sales, marketing, or events.
Questions or concerns?
Understanding your privacy rights and choices is crucial. If you disagree with our policies and practices, please do not use our Services. For any inquiries or concerns, please contact us here.
Summary of Key Points
What information do we process?
We process your information when you visit our website, engage with our online services, or participate in our events. This may include usage data, contact details, and payment information.
Why do we process your information?
We process information to provide and improve our Services, communicate with you, and ensure the security of our website.
In what situations and with whom do we share your information?
We may share information with service providers that help us operate our Services, such as payment processors and web analytics partners.
For detailed information on our privacy practices, please continue reading below.
1. Personal Information
When you fill out a contact form and/or place an order on our website, we collect the personal information you provide, such as your name, email address, phone number, and any other relevant order information.
This information is used to respond to your inquiries, provide customer service, and maintain records of our communications. We retain this information for as long as it is necessary to fulfil these purposes, or as required by law.
Under Australian law, you have the right to request access to the personal information we hold about you and to ask for it to be corrected if it is inaccurate.
2. Use of Cookies
We use cookies to enhance the functionality of our website, such as maintaining your logged-in status. These cookies are essential for the operation of our services.
3. Google Analytics
We use Google Analytics to collect aggregated data regarding visitor behaviour. This data helps us improve our service and user experience. Google Analytics does not provide us with any personally identifiable information.
4. Use of Information
The information collected is used to:
- Provide, operate, and maintain our website.
- Improve, personalise, and expand our website.
- Understand and analyse how you use our website.
- Develop new products, services, features, and functionality.
- Contact you in the future about our products and services that we believe may be of interest to you.
This includes sending you offers, promotions, and updates.
We will always provide you with the option to opt-out of receiving such communications.
5. Sharing of Information
We do not sell or rent personal information to third parties. Information may be shared with third-party service providers to the extent necessary to provide our services.
6. Security
We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorised access.
7. Your Privacy Rights
In compliance with Australian privacy laws, you are entitled to access personal information we hold about you and ask for it to be corrected if it is inaccurate.
8. Changes to This Privacy Policy
We reserve the right to make changes to this privacy policy at any time. If we make significant changes, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please use our contact form.
